Italiano
Shipping
We ship worldwide. Shipping costs vary based on the destination country and will be automatically calculated at checkout. Delivery times may vary depending on the destination and shipping service selected. Any customs duties or additional costs are the responsibility of the customer and depend on the regulations of the destination country.
Returns
Returns can be requested within 15 days of receiving the order. To initiate a return request, the customer must contact us by email at info@tagsorrento.com. Return shipping costs are the responsibility of the customer and vary based on the country of origin. The returned product must be intact, unused, and in its original packaging. Once the return has been received and inspected, we will process the refund according to the agreed-upon terms.
Order Cancellation
Order cancellation is only possible if the order has not yet been processed or shipped. To request a cancellation, the customer must contact us as soon as possible by email at info@tagsorrento.com, indicating the order number and name. If the order has already been shipped, it will not be possible to cancel it, but a return request can still be made according to the conditions indicated above.